Shipping, delivery and returns

Where we ship

We ship worldwide to the following countries:

Andorra
Australië
Belgium
Canada
China
Cyprus
Denmark
Germany
Estonia
Finland
France
Hong Kong
Hungary
Ireland
Iceland
Israel
Italy
Japan
Croatia
Latvia
Liechtenstein
Lithuania
Luxembourg
Malaysia
Malta
Monaco
The Netherlands
New Zealand
Norway
Austria
Poland
Portugal
Puerto Rico
Romania
Russia
Singapore
Slovenia
Slovakia
Spain
Taiwan
Thailand
Czech Republic
Turkey
United Kingdom
United States
South Korea
Sweden
Switzerland

Shipping loose underwear (within the Netherlands)

You can choose with which delivery person your order will be delivered. This is possible for free (when you spend at least 20,-) with a slightly longer delivery time or opt for faster delivery for a small fee, where a Track & Trace code is available. The various options are shown during checkout.

In almost all cases it concerns a briefbox package for which you do not have to stay at home to open the door.

Shipping loose underwear (outside the Netherlands)

Your package will be delivered by your local national postal service. You will receive an email with Track & Trace code via Deutsche Post. You can check this code on the Deutsche Post website and on the website of your local postal company.

Shipping costs are flat rate and will be shown at checkout. If you order more items, the shipping costs will not be increased.

Shipping Surprise Subscription and Surprise Box (all countries)

When you have Gunderwear subscription and box, shipping costs are included in the price.

Delivery (all countries)

In almost all cases it concerns a briefbox package for which you do not have to stay at home to open the door.

Returns (all countries)

Not happy with your purchase? Can happen. You can return your purchase within 14 days of receipt, provided it has been unworn, unwashed and with original labels still attached. After proper receipt of your return, the purchase amount will be credited. Please contact us in advance so that we can properly receive the return.

Gunderwear
Lakerstraat 66
5613ES Eindhoven
The Netherlands

Chamber Of Commerce 27309336
VAT: NL001639901B96

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