Shipping, delivery and returns

Where we ship

We ship to all countries in the world, with Track & Trace.

What it costs

The Netherlands: €4,00 per order

Europe: €5,00 per order

World: €7,50 per order

If you order more items, the shipping costs will remain the same. At one Gunderwear Surprise Subscription/Box, shipping costs are included in the price.

How long it takes

The Netherlands: usually 2 days for orders placed on working days before 16:00 PM

Europe: usually 5-10 days

World: Usually 10-20 days

In almost all cases it concerns a briefbox package for which you do not have to stay at home to open the door.

Returns (all countries)

Are you not happy with your purchase? Can happen. If unworn, unwashed and with original labels still attached, you can return (part of) your purchase within 30 days of receipt.

Send your return to:

Gunderwear
Lakerstraat 66
5613ES Eindhoven
The Netherlands

Also include a note with your order number.

After proper receipt of your return, the purchase amount will be credited via the payment method you used when placing your order.

Questions about shipping or returns? Put them through it contact form or WhatsApp!