Shipping, delivery and returns

Where we ship

We ship to all countries in the world.

Shipping loose underwear (the Netherlands)

You can choose with which delivery option your order will be delivered. The various options are shown during checkout.

In almost all cases it concerns a briefbox package for which you do not have to stay at home to open the door.

The shipping costs are €3,95 per order. If you order more items, the shipping costs will remain the same.

Shipping loose underwear (Europe)

Your package will be delivered by your local national postal company. You will receive an email with Track & Trace code via Deutsche Post. You can check this code on the Deutsche Post website and on the website of your local postal company.

The shipping costs are €5,00 per order. If you order more items, the shipping costs will remain the same.

Shipping loose underwear (Africa, Asia, North America, Central America, South America, Oceania)

Your package will be delivered by your local national postal company. You will receive an email with Track & Trace code via Deutsche Post. You can check this code on the Deutsche Post website and on the website of your local postal company.

The shipping costs are €7,50 per order. If you order more items, the shipping costs will remain the same.

Shipping Surprise Subscription and Surprise Box (all countries)

When you have Gunderwear subscription and box, shipping costs are included in the price.

Delivery (all countries)

In almost all cases it concerns a briefbox package for which you do not have to stay at home to open the door.

Returns (all countries)

Are you not happy with your purchase? Can happen. If unworn, unwashed and with original labels still attached, you can return (part of) your purchase within 30 days of receipt.

Send your return to:

Gunderwear
Lakerstraat 66
5613ES Eindhoven
The Netherlands

Also include a note with your order number.

After proper receipt of your return, the purchase amount will be credited via the payment method you used when placing your order.